Sunday, February 05, 2006

Off task - psychology of email

An interesting article in the APA monitor re: why email results in miscommunication. We all have seen (and/or personally experienced) email exchanges where the decontextualized nature of the medium resulted in serious miscommunication, debates, hurt feelings, inappropriate threads, flame wars, etc. This research suggests some reasons why our email communications may be misunderstood. Good food for thought before hitting the "reply" button .


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1 comment:

Andrew Livanis said...

Kevin-

A very interesting article to read on a Monday morning. I have often wondered about emails, and some early miscommunications have forced me to be very precise about what to include and how to include it.....